Part-time Administrator

Located in the picturesque heart of Hindhead, Surrey, Moorhouse Care Home is acharming country house that provides top-quality dementia and residential careto up to 36 elderly men and women. Our home focuses on delivering exceptionalstandards of personalised care and ensuring residents and their families feelsupported and respected.

Moorhouse is part of Ashberry Healthcare -  a privately owned and operated care home group with eight homes across England and Wales, providing residential and nursing services. We prioritise the well-being of residents and their families above all else. We are proud of our core values- loyalty, integrity and compassion, which guide every facet of our operations, deeply ingrained in the fabric of each of our homes.

We are seeking an experienced and organised Administrator to be the first point of contact for our home. You will provide a professional, welcoming service to residents, families, and visitors while managing a range of administrative and financial duties.

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Key Responsibilities:

• Welcome visitors and manage incoming calls and emails in a professional manner.
• Oversee administrative tasks, including resident records and correspondence.
• Manage financial processes such as resident fees, invoicing, and payroll support.
• Maintain accurate data entry and filing systems.
• Liaise with residents and families, offering empathetic and effective communication.
• Support the Home Manager with reports, audits, and compliance documentation.

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Skills & Experience:

• Strong communication and interpersonal skills.
• Excellent organisation and time management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Previous administrative experience (care sector preferred but not essential).
• Ability to handle confidential information with discretion.

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About You:

What matters most is your genuine care, enthusiasm, and ability to bring positive energy to our residents' lives.

Our ideal candidate must:

• Have the ability to communicate effectively both verbally and in writing.
• Have a positive attitude to both supporting and nurturing residents and staff.
• Be responsive and flexible to cover a range of responsibilities.

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Why Join Us?

• Company pension
• On-site parking
• Referral programme (earn up to £500*)
• Free DBS check

If you are ready to embark on a fulfilling career where you can truly make a difference, apply now and join our friendly team.

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Job Type: Part time

20-hours | 9am to 1pm

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To Apply:

Please email your CV and cover letter to enquiries@ashberry.net. In the email, please put the subject as: "Moorhouse PT Administrator."

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*PLEASE NOTE: We are unable to support overseas applicants.

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