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At Ashberry Healthcare, we believe that every resident should feel heard, valued, and involved in the community they call home. That’s why we’re proud to introduce our brand-new Resident Advocates initiative, designed to give residents a voice, a role, and a real sense of purpose.
What is the Resident Advocates Initiative?
The Resident Advocate group allows residents to play an active part in shaping home life, from giving feedback on meals and activities, to welcoming new residents, and even supporting our staff by monitoring safety and cleanliness. It’s about creating a space where residents don’t just live, but thrive.
Every Advocate takes on a role that reflects their personality, passions, or past experience, whether that's helping out with health and safety checks, leading a game of bingo, or helping decide what flowers bloom in the garden. And with their new Ashberry Advocate badges, they wear their roles with pride.
Meet Our Advocates at Meadowview
- John – Health & Safety: John keeps Meadowview safe and sound, checking fire exits, name badges, and communal areas.
- Josie – Resident Care: Josie’s kindness makes her the go-to for comforting fellow residents and alerting the care team when needed.
- Marjorie – Resident Entertainment Support: Marj brings the fun! She encourages participation and helped gift staff on Employee Engagement Day.
- Nicky – Health & Safety: With experience as a work supervisor, Nicky is ready to support our safety initiatives.
Meet Our Advocates at Holmer Court
- Paul – Compliance & Health and Safety Officer
Carries out weekly checks and department inspections to keep Holmer Court safe and running smoothly. - John – Head Gardener
Oversees the planting and care of our vegetable planters and raised beds. - Rowie & Mary – Animal Therapy Advocates
Help select and organise animal visits to bring joy and comfort to our home. - Alex & David M – Literature Advocates
Inspire residents with their love of writing. Alex’s published stories are now part of our library, and they’re leading a collaborative story project. - Roz, Ruth, Carol, Jean, Dot & Shirley – Dining Experience & New Resident Buddy Facilitators
Set up tables, serve drinks, and give a warm welcome to new residents. - Mary – Arts & Crafts Facilitator
A former teacher sharing her love of crafts—recently taught residents how to use a sewing machine. - Len & Vernon – Musicals Advocates
Bring the joy of music with singing, instruments, and lively performances.
Meet Our Advocates at Moorhouse
- Ruby – Front of House: Always ready with a warm smile, Ruby welcomes visitors at the door and makes everyone feel right at home.
- Shirley – Entertainment Advocate: Shirley lives for the music and is always front and centre when we have live singers—dancing and spreading joy.
- Peggy – Gardening Advocate: A flower enthusiast, Peggy leads our flower arranging activities and helps choose new plants for the garden.
- Jim – Bingo Caller: A key player in our bingo sessions, Jim loves calling out the numbers and keeping the fun rolling.
Meet Our Advocates at Broomy Hill
- Mike- Head of Estates: Mike loves to sit in the garden and enjoy a glass of wine while keeping an eye on the beauty of the surroundings.
- John- Head of Security: He brings his military experience to ensure the home is secure and safe for all.
- Another resident there joins the Home Manager on regular walkarounds to support audits and share insights.
Advocates in Other Ashberry Homes
The initiative has taken root in other homes too. At Allt Y Mynydd, Alan – Support Advocate is always there to lend a helping hand to our team and residents. Alan supports with communication throughout the home and ensures everything is in order. Across our homes, residents are stepping up in wonderful ways, and it’s making a real difference. At Engelberg we have a number of advocates; Doreen is our resident table display coordinator, creating beautiful flower arrangements for our tables, Jill is our event planner- organising all our resident birthday celebrations and lastly Gillian, our activities assistant, giving Karyn, the wellbeing coordinator a helping hand with activities.
More Than Just a Role
Our Resident Advocates aren’t just helping out; they’re shaping the life of our homes. By giving residents responsibility and the chance to pursue meaningful roles, we’re nurturing confidence, community, and connection.
As Amy Clay, Resident Experience Manager at Ashberry Healthcare, explains:
"Going into care can often feel like you're losing your independence, sense of choice, and control. At Ashberry, we’re committed to changing that—we support our residents to stay in control of their lives and discover a renewed sense of purpose and belonging in our homes. Our Resident Advocate roles help to do so.”
"It's wonderful to visit our homes and see all our resident advocates proudly wearing their badges, getting to know what they have been up to, and who they have been helping," says Amy.
Our Resident Advocates are not only making our homes safer and more engaging, but they’re also fostering a vibrant community spirit. We are incredibly proud of their contributions and look forward to continuing this initiative across all Ashberry Healthcare homes.
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